BulkBooks.com Reviews

Name: BulkBooks.com
Address: 109 International Drive, Franklin
Rating: 4.60

4.6 Rating 596 Reviews

90 %

of reviewers recommend BulkBooks.com

Company Reviews

Metrics

4.6

Based on 596 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

BulkBooks.com 5 star review on 16th January 2024

Anonymous

Anonymous // 01/01/2019

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“BulkBooks.com helps our nonprofit stay within budget and provide great books to those engaged with our literacy programs. We are so grateful for BulkBooks.com!”

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Posted 1 month ago

“We had a great experience with BulkBooks. Their website was easy to navigate, pricing was very reasonable, communication was excellent, shipping was reasonable. The order came earlier than I was expecting. I would highly recommend BulkBooks for future needs.”

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Posted 1 month ago

“These guys deliver. Always consistent. I've made 10+ orders through them and I've never had any issues with delivery or damage.”

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Posted 1 month ago

“I found BulkBooks on line. I’m so glad I did! I’ve talked to customer service which was wonderful. When I finally ordered is was easy and smooth!! The new books came in a nice turn around time and in perfect condition for prices better than any other venue I looked into!”

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Posted 1 month ago

“Love how responsive and accommodating this team is!”

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Posted 1 month ago

“I was very pleased with my order of 25 books for my classroom. I needed my shipment within a week and they were very accommodating. I also received several communication emails to let me know when the order was ready.”

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Posted 1 month ago

“I had a very good experience with Bulk Books. First of all, the books I ordered were cheaper on Bulk Books than on any other website. The books were delivered on time with no shipping fee. I will definitely use them again.”

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Posted 1 month ago

“Always impressed by the care and service by the BulkBooks team. Great product, speedy delivery, and a great service!”

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Posted 1 month ago

“I was really super impressed with the customer service I received. I’ve never ordered books in bulk before and I wanted some to give out his party favors for my daughter‘s birthday. I wasn’t sure if they would arrive on time and if it was worth trying to place an order, but I talked to customer service and they called me back right away and made sure that I got my order without adding on any unnecessary fees. I was just really impressed and they arrived earlier than even promised.”

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Posted 1 month ago

“Books came in before date requested. Great condition!”

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Posted 1 month ago

“Only one book was received that day when it when the tracking said. The remaining order required an inquiry and followup to get them reshipped. If you don't watch for your orders you may not recieve all of it.”

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Posted 2 months ago

“I recently ordered books for a common read program at our university. The customer service from the Bulk Books team was outstanding. Shipping was also very fast. I would highly recommend Bulk Books.”

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Posted 2 months ago

“I found the ordering process easy and the books arrived swiftly.”

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Posted 2 months ago

“This is my first order with Bulk Books. The order arrived in the time frame promised and in pristine condition. Definitely 5 star service.”

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Posted 2 months ago

“Excellent service, and good delivery time.”

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Posted 2 months ago

“Ordering books from BulkBooks has got to be one of the easiest and most economical ways to order your books. The website is user friendly, their delivery of the books was quicker than expected...all in all, we are very satisfied and will definitely order our next round of books from BulkBooks! ~ Thank you!”

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Posted 2 months ago

“The books came quickly and they were in perfect condition.”

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Posted 2 months ago

“Very good to work with, highly recommend!”

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Posted 2 months ago

“Books arrived well-packaged. They are all brand new and look amazing. Customer service contacted me to see if I needed them to arrive at a certain date, which I didn't, but they came quickly. Seems like a great company to order from. I'm very happy. Thanks so much!”

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Posted 2 months ago

“I tried to get these books by a certain date. I messaged with someone on chat before ordering asking how I could make 100% sure the date would work, they said to submit it by a certain date and I would be fine (I was also fine with rush shipping but was told it wasn't an option). I submitted by the date I was given and didn't even have an email by the date saying the order was out for shipment. It was hard to get a reponse from anyone at the company, they didn't answer my phone calls. We got the books 6 days after the date I had asked for.”

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Posted 3 months ago

Thanks for your review, Kristen. We sincerely apologize for the processing delay with the publisher and the UPS issue. These are rare occurrences that are, unfortunately, out of our control. I'm just glad the books did make it in time for your event and hope they were well received. Again, very sorry for the delay and any additional stress that may have caused. I hope to serve you again soon and will do everything in my power to make it up to you. Please reach out anytime. Bobby@bulkbooks.com

Posted 3 months ago

BulkBooks.com is rated 4.6 based on 596 reviews