BulkBooks.com Reviews

Name: BulkBooks.com
Address: 109 International Drive, Franklin
Rating: 4.59

4.6 Rating 577 Reviews

90 %

of reviewers recommend BulkBooks.com

Company Reviews

Metrics

4.6

Based on 577 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

BulkBooks.com 5 star review on 16th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“For the most part, it was an easy transaction. My tax exemption was the only issue I had. I would definitely order from BulkBooks again.”

Helpful Report

Posted 5 months ago

“I work for the City of Santa Fe which requires PO's for purchases. I worked with Bobby James who was willing to fill out the paperwork to become a vendor in order for the payment to be made through a PO. All communication with Bobby, from the initial phone call to the mailing of the invoice was courteous and professional. I recieved excellent customer service. Bobby was awesome and deserves a raise or a bonus!”

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Posted 5 months ago

“Easy to find and compare book pricing and quick shipping. Will be ordering again.”

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Posted 5 months ago

“Great selection, prices and customer service. i initially had trouble with a promo code but emailed them and got a very quick response and they applied it retroactively so I will be definitely purchase from them again. Good customer service is rare these days!”

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Posted 5 months ago

Thanks for the 5-Star review, Jennifer! Thrilled to hear about your great experience. If you ever need anything, please do not hesitate to reach out. Bobby@bulkbooks.com

Posted 5 months ago

“Unbeatable prices; prompt responses to any questions; quick and complete delivery of books!!! Always check their website first to see if your bulk book order is available!”

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Posted 5 months ago

Thank you so much for the 5-Star review! Your business is greatly appreciated. Please feel free to reach out anytime. Bobby@bulkbooks.com

Posted 5 months ago

“I have ordered several large orders (50-200) of books from bulkbooks.com for client gifts and they always show up super timely, purchased at a great price. Bulkbooks.com is super reliable and has great customer service. I'll very joyfully continue ordering through them : )”

Helpful Report

Posted 5 months ago

Thanks, Rebecca! We appreciate the great review and your business. Please let me know if you ever need anything. Bobby@bulkbooks.com

Posted 5 months ago

“Great selection - Great prices - Quick service. Couldn't ask for any better experience.”

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Posted 5 months ago

Thanks for the great review, Ralph! Don't hesitate to reach out for any future needs! Bobby@bulkbooks.com

Posted 5 months ago

“Efficient and quick delivery. Very pleased indeed!”

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Posted 5 months ago

Thanks for the 5-Star review, Mark! Don't hesitate to reach out for any future needs! Bobby@bulkbooks.com

Posted 5 months ago

“Knowledgeable, professional, and experienced. Service oriented individuals who worked together to ensure outstanding performance.”

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Posted 5 months ago

Thanks for the great review, Ben! Don't hesitate to reach out for any future needs! Bobby@bulkbooks.com

Posted 5 months ago

“I’ve had a great experience with bulk books. Great service and always deliver by book, Queen of Cuba, on time. Highly recommend.”

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Posted 5 months ago

Thanks for the 5-star review, Pete! Don't hesitate to reach out for any future needs! Bobby@bulkbooks.com

Posted 5 months ago

“Online ordering was quite easy, and my books came quickly. My only issue was getting my tax-exempt status set up.”

Helpful Report

Posted 5 months ago

Thanks for the great review, Beth. Sorry to hear of the difficulties getting the exempt account set-up. If you ever need anything, please reach out to me directly. Bobby@bulkbooks.com

Posted 5 months ago

“Loved my experience with BulkBooks. I ordered 30 somewhat delicate, soft-cover books and they were snugly / properly packed with plastic wrap with no damage. This has been a major gripe of mine with other companies in the past. Will definitely be using BulkBooks again for my business.”

Helpful Report

Posted 5 months ago

Thanks for the great review, Tyler! We hope the books were enjoyed. Don't hesitate to reach out for any future needs! Bobby@bulkbooks.com

Posted 5 months ago

“These books are always in great shape and are shipped in a timely manner, it has saved our small school so much money!”

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Posted 5 months ago

Thanks for the amazing review, Susie! It's so great to hear that we're helping your school save! Don't hesitate to reach out for any future needs! Bobby@bulkbooks.com

Posted 5 months ago

“Fast delivery”

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Posted 5 months ago

“Quick, easy, fast, friendly service. Saved a bundle! Called customer service and was immediately connected to a live agent! Wonderful experience. I’ll definitely be using them again!”

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Posted 5 months ago

“Truly amazing and appreciated! Bulkbooks is so helpful!”

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Posted 5 months ago

“Purchasing books for a private school student book club has never been easier and more affordable. Thank you, Bulk Books!”

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Posted 5 months ago

“I was looking for a particular title that was out of stock everywhere else. Then when I ordered it through Bulk Books, they informed me it was out of stock too, but unlike the other companies, they went to the trouble of searching for it elsewhere until they found as many copies as possible for me. No one else did that. They definitely earned my loyalty with that gesture.”

Helpful Report

Posted 5 months ago

Thanks for the great review, Jennifer! I'm so glad that we could help find some of what you were looking for and wish we could have provided the rest. If you ever need anything (help with an order, availability checks) please do not hesitate to reach out! Bobby@bulkbooks.com

Posted 5 months ago

“Great service”

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Posted 6 months ago

“We ordered two titles as part of a grant supporting our play, "Alabama Story". Audiences have been eating them up! Books came on time, no damage. Great service.”

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Posted 6 months ago

Thanks for the great review, Kathy! So happy to hear that the books are a hit!

Posted 6 months ago

BulkBooks.com is rated 4.6 based on 577 reviews