BulkBooks.com Reviews

Name: BulkBooks.com
Address: 109 International Drive, Franklin
Rating: 4.62

4.6 Rating 711 Reviews

91 %

of reviewers recommend BulkBooks.com

Company Reviews

Metrics

4.6

Based on 711 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

BulkBooks.com 5 star review on 30th April 2025

Anonymous

Anonymous // 01/01/2019

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English

“On 9.9.24 - I asked that our invoice reflect our tax exemption - even was assured by Clarence it would get taken care of with a new invoice being sent. Once again, I reached out when the charge went through on my Credit Card. I emailed Clarence again, and once again he told me it would get taken care of. I called him on the third connection point, and he once again assured me he would send a new invoice and take care of the charge. It has not been taken care of.”

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Posted 11 months ago

“Easy to navigate with help available.”

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Posted 11 months ago

“I had a request on a very short timeline and BulkBooks staff were responsive to my emails and got the order processed and to me in incredible time!”

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Posted 11 months ago

“Customer service was incredible. Had all the answers to my questions. No delay shipment of my order was perfect and fast.”

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Posted 11 months ago

“affordable and convenient”

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Posted 11 months ago

“The order arrived ahead of schedule!”

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Posted 11 months ago

“Customers requested book”

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Posted 11 months ago

“fast delivery”

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Posted 11 months ago

“Our order was processed quickly at a good price and arrived on time!”

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Posted 11 months ago

“Extremely helpful and responsive.”

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Posted 11 months ago

“Bobby made ordering so simple.”

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Posted 11 months ago

“Great shipping time!”

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Posted 11 months ago

“Highly recommended.”

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Posted 11 months ago

“Great selection, easy-to-use website, wonderful staff to assist!”

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Posted 11 months ago

“Fabulous customer service - very responsive!”

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Posted 11 months ago

“BulkBooks.com helps our nonprofit stay within budget and provide great books to those engaged with our literacy programs. We are so grateful for BulkBooks.com!”

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Posted 1 year ago

“We had a great experience with BulkBooks. Their website was easy to navigate, pricing was very reasonable, communication was excellent, shipping was reasonable. The order came earlier than I was expecting. I would highly recommend BulkBooks for future needs.”

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Posted 1 year ago

“These guys deliver. Always consistent. I've made 10+ orders through them and I've never had any issues with delivery or damage.”

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Posted 1 year ago

“I found BulkBooks on line. I’m so glad I did! I’ve talked to customer service which was wonderful. When I finally ordered is was easy and smooth!! The new books came in a nice turn around time and in perfect condition for prices better than any other venue I looked into!”

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Posted 1 year ago

“Love how responsive and accommodating this team is!”

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Posted 1 year ago

BulkBooks.com is rated 4.6 based on 711 reviews