BulkBooks.com Reviews

Name: BulkBooks.com
Address: 109 International Drive, Franklin
Rating: 4.62

4.6 Rating 692 Reviews

91 %

of reviewers recommend BulkBooks.com

Company Reviews

Metrics

4.6

Based on 692 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

BulkBooks.com 5 star review on 30th April 2025

Anonymous

Anonymous // 01/01/2019

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“We are doing a year of book discussions at our company and we needed 35 copies of The Energy Bus. BulkBooks had it in the quanitity we needed, and it arrived earlier than expected!”

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Posted 1 year ago

“Bulk books was amazing. I needed almost 400 books that no other source could find. They came through and at an amazing price. Their customer service department even followed up with an email letting me know the details of the order. They came on time and were in excellent condition. Thank you Bulk Books. I highly recommend them, Lisa”

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Posted 1 year ago

“Super place to get your books in bulk. I will use Bulkbooks.com for ever. Esy search, easy delivery, prompt response to any questions. In my book :o) they are a ten out of ten”

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Posted 1 year ago

“Before ordering my book, I asked if it was available to be shipped. I was assured it was, only to be told that it was delayed because of weather. Come to find out, the publisher didn't have any in stock, and my book was delayed and arrived far beyond the expected date. I have reached out to customer service twice asking them to review my case, and was not acknowledged either time.”

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Posted 1 year ago

“Excellent customer service. Books delivered in a timely fashion at a great price.”

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Posted 1 year ago

“The price was better than any other site! They arrived quickly and in perfect condition.”

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Posted 1 year ago

“I have used bulk books a couple of times to fulfill a church wide book study order to sell in our bookstore. They were able to get the books at a good price with free delivery. Their customer service is outstanding and I will definitely use them again.”

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Posted 1 year ago

“I’ve used Bulk Books for multiple orders. It’s always a great experience!”

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Posted 1 year ago

Thanks so much for the 5-Star review, Jonathon! We look forward to serving you again. Bobby@bulkbooks.com

Posted 1 year ago

“I had previously given a bad review, but have since had a great experience. Bobby James was very helpful and fixed alllllll my problems, I really appreciate his attention to this problem. LESS than 1 star!!! SCAM!!! Horrible customer service. This is a horrible company to do business with. I ordered a study guide and they have refused to sell it to me for the price advertised.”

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Posted 1 year ago

Good morning, Pamela. Thank you for your review. I'm very sorry to hear of your dissatisfaction. Upon reviewing your order, I learned that the standard Study guide and Study guide with the DVD were listed under the same product description. I completely understand the confusion and frustration this must have caused (which we have cleaned up on our website). I have reached out and requested that the 25 DVD's be shipped to you as well. That has been confirmed and I expect to have tracking details for you shortly. I hope this helps and your order now feels complete. Please know - our customers are our top priority. We will do everything we can to ensure you get what you need when you need it. If you ever have any questions or need help, please feel free to reach out to me directly. Thank you, Bobby James Bobby@bulkbooks.com

Posted 1 year ago

“All the books I've ordered have been received promptly, are well packaged and in very good condition upon arrival.”

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Posted 1 year ago

Thanks for the great review, William. We greatly appreciate your business. Bobby@bulkbooks.com

Posted 1 year ago

“Amaaaazing communication!!! Super fast shipping!!! Simply doesn't get any better :-)!!! Terrifice sellers, many thanks :-)!!!!!”

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Posted 1 year ago

Thank you, Joanne! It's always a pleasure doing business with you. Please let me know if you ever need anything. Bobby@bulkbooks.com

Posted 1 year ago

“The books arrived quickly, and in good shape. However, the original book I ordered was replaced by another eddition of the same book with a different, less attractive cover without my consent (and with students, covers are important). Additionally, I ordered 30 books, I was sent 25, and had to write and email requesting the remaining books.”

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Posted 1 year ago

Hi Ghislie, Thank you for the great review. However, I'd love to make sure that you're getting what you and your students need. Did the remaining 5 copies get sent out to you? Please let me know if there is anything I can do to assist. Bobby@bulkbooks.com

Posted 1 year ago

“I found the 80 copies of the title I needed at a great price oin BulkBooks.com The website was easy to navigate. Shipping was fast and effecient. The books arrived in great condition.”

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Posted 1 year ago

Thanks for the 5-Star review, John! We appreciate your business and look forward to serving you again soon. Bobby@bulkbooks.com

Posted 1 year ago

“They are easy to work with and the order arrived early. That was excellent since we had a tight turnaround time for the event.”

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Posted 1 year ago

Thank you, Kim! We appreciate the great review and your business! Bobby@bulkbooks.com

Posted 1 year ago

“Product arrived on time and in great condition. Wendee via the customer service chat was very helpful and an absolute pleasure. Great prices, great product, and great service! Will definitely be purchasing from again.”

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Posted 1 year ago

“Great customer service, fast shipping, books arrived as described.”

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Posted 1 year ago

“Always quick and easy to deal with!”

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Posted 1 year ago

“Bulkbooks has been incredible with my short timelines, and I super appreciate them and their customer service!”

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Posted 1 year ago

“As a certified life coach, I order books in bulk and hand out to potential clients to provide a better idea of what my coaching entails. I wasn't sure if the book I wanted was the correct edition as I had ordered it elsewhere and gotten an outdated version. I called Bulkbooks and received helpful and competent assistance. My book order arrived sooner than expected and it is exactly what I need. Competitive pricing, friendly customer service, efficient and fast. That says it all, for me!”

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Posted 1 year ago

Thank you for the amazing review, Carol! So happy to hear of your experience. We look forward to serving you again soon! Bobby@bulkbooks.com

Posted 1 year ago

“After researching several vendors to purchase books in bulk, i decided on bulkbooks.com based on availability, responsiveness, competitive pricing, customer service and ease of use to find and place orders. Will recommend.”

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Posted 1 year ago

BulkBooks.com is rated 4.6 based on 692 reviews