BulkBooks.com Reviews

Name: BulkBooks.com
Address: 109 International Drive, Franklin
Rating: 4.59

4.6 Rating 577 Reviews

90 %

of reviewers recommend BulkBooks.com

Company Reviews

Metrics

4.6

Based on 577 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

BulkBooks.com 5 star review on 16th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We can't beat the prices on books that are available. It provides a real savings for our school”

Helpful Report

Posted 9 months ago

Thanks so much for the 5-Star review! We look forward to serving your school again, soon! Bobby@bulkbooks.com

Posted 9 months ago

“I had trouble completing the order with another company. Bulk books filled my order inside of 10 minutes. Will use them again”

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Posted 9 months ago

Thanks for the great review! We look forward to serving you again. Bobby@bulkbooks.com

Posted 9 months ago

“Ordered for a leadership conference, the books arrived as expected in good condition. Fast, efficient, and friendly service.”

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Posted 9 months ago

Thanks for the 5-Star review, Lisa! I hope the books were a hit at the leadership conference. Please keep us in mind for any future book needs. Bobby@bulkbooks.com

Posted 9 months ago

“BulkBooks was the absolute easiest option for buying 50 books all at once! Not only was it affordable, but I also made the purchase and got all 50 books the NEXT DAY! Incredible!! You've made a forever-friend out of me!”

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Posted 10 months ago

“Excellent service! BulkBooks got us the books we needed for our literacy program quickly and with friendly, courteous communications.”

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Posted 10 months ago

“Requested quotes from 5+ vendors, and BulkBooks provide the best price and had both books in stock. Checkout was simple, and books were received quickly and in perfect condition. Will purchase from BulkBooks.com again.”

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Posted 10 months ago

“They were great to work with and the books got here very timely..”

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Posted 10 months ago

Thanks for the 5-Star review, John! Happy to hear about your great experience. Please let me know if there is anything I can do to help with any future orders. Bobby@bulkbooks.com

Posted 10 months ago

“Good selection, easy ordering process, fast delivery. The only thing that could use improvement is an email with tracking information once the order has shipped. We had to reach out for this information only to discover the order had already arrived (separate location) with no warning.”

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Posted 10 months ago

Thanks for the 5-Star review, Jen! Sorry to hear that you did not receive your automated tracking email. I'll have to look into that as it should have been emailed automatically once the tracking was entered into the system. I hope that the books were a big hit. Please let me know if I can help with any future orders! Bobby@bulkbooks.com

Posted 10 months ago

“great value, and great customer service!”

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Posted 10 months ago

Thanks for the great review, Stephan! Please let me know if there is anything else I can help with on future orders. Bobby@bulkbooks.com

Posted 10 months ago

“We ordered 30 copies of a book for our book club. I had needed them pretty quickly, & wasn’t sure if it was possible to get them to me that fast, but they arrived earlier than expected, & the quality of the books were perfect. Great prices, fast shipping, amazing customer service. We will definitely be back for more books soon!”

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Posted 10 months ago

Thanks for the amazing review, Jess! So happy to hear and hope that the books were enjoyed. Bobby@bulkbooks.com

Posted 10 months ago

“I ordered books for a Men's Study at church. I only needed 15 books, but needed to order 25 for the best deal. The extra books may be placed in the church library for access for others after the study.”

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Posted 11 months ago

Thanks for the great review, Gary. We hope the books are enjoyed and hope to serve you again soon. Bobby@bulkbooks.com

Posted 11 months ago

“Our order came very quickly! The only thing is I wish we could return unused books”

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Posted 11 months ago

Thanks so much for the 5-Star review! We wish we could return unused books as well. On occasion, we can make it work. Please be sure to reach out ahead of time if you may need to return any books and we can confirm that prior to placing your orders (on most occasions, returns will not be accepted, but always worth a quick check!). Bobby@Bulkbooks.com

Posted 11 months ago

“Order arrived quickly! So happy to add books to my small shop, and bulk books makes it possible.”

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Posted 11 months ago

Thanks for the 5-Star review, Megan! So happy to hear of your great experience and hope the books are enjoyed at your shop! Looking forward to keeping your shop stocked up! Bobby@bulkbooks.com

Posted 11 months ago

“Placed an order. Received an Order Confirmation. Bank was charged $300. Never received Shipping Confirmation. Never receive the order. Sent multiple emails requesting information regarding the order, or a refund. Never received a response.”

Helpful Report

Posted 11 months ago

Hi Melissa, so sorry to hear about your experience and lack of communication on our part. I looked into the order and it seems the shipment was returned to the publisher, at which point, you should have received a full refund. I've processed the refund and will ask if the books are still available, in case you would like them. Again, I sincerely apologize and would love to make it up to you should you give us another opportunity. If/when you're in need of books in bulk, please reach out to me directly. Bobby James Bobby@bulkbooks.com

Posted 11 months ago

“BulkBooks was great! I am an author and I had an event where I wanted to sell my book. Easy to order, the books arrived quicker than expected. A very good experience from beginning to end.”

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Posted 1 year ago

Thanks so much for the great review, Diana! We are happy to help gets books to your events and hope to continue to work with you. Please let me know if you ever need anything. Bobby@bulkbooks.com

Posted 11 months ago

“Perfect for buying a large amount of a copy of books. Easy to use, great prices and quick shipping!”

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Posted 1 year ago

Thanks for the 5-star review! Happy to hear that your experience went smoothly!

Posted 1 year ago

“The customer service is good. Leadership Academy of Nevada is happy to have done business with you. The only thing is that it's a bummer that the book we wanted is not in stock anywhere we tried to order it from. We chose another book for the next coming school year.”

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Posted 1 year ago

Thanks for your great review, Kaislyn. Sorry to hear that the initial book you wanted was not available, but I'm thrilled to hear it all worked out. Bobby@bulkbooks.com

Posted 1 year ago

“Prices much better than anywhere else, reliable shipping and on time.”

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Posted 1 year ago

Thanks for the great review, Kathryn! Happy to hear that you are pleased with our prices and that everything was delivered on time. Is there anything we could have done better to earn 5-Stars? Bobby@bulkbooks.com

Posted 1 year ago

“Books came quickly. Box was torn on the corners. Luckily no books were damaged.”

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Posted 1 year ago

Thanks for the great review, Ben! Sorry to hear that the boxes were damaged in transit, but great news that nothing was damaged. If you ever have any issues, please do not hesitate to contact me directly. We look forward to serving you again soon. Bobby@bulkbooks.com

Posted 1 year ago

“I like the services provided by BulkBooks. I have ordered over a dozen times in the last 2 years. The only reason I gave it 4 stars is that I'd like easier access to the login link and the search box should be visible on all pages. Sometimes I have to go back to the home page to find it.”

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Posted 1 year ago

Thanks for the great review and insight to making things better for our customers! I've noticed the search bar as well and that is on our list of updates! Thank you for your repeat business over the years. We greatly appreciate it. Bobby@bulkbooks.com

Posted 1 year ago

BulkBooks.com is rated 4.6 based on 577 reviews