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BulkBooks.com Reviews

4.6 Rating 623 Reviews
90 %
of reviewers recommend BulkBooks.com
4.6
Based on 623 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read BulkBooks.com Reviews
All the books I've ordered have been received promptly, are well packaged and in very good condition upon arrival.
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Posted 10 months ago
Thanks for the great review, William. We greatly appreciate your business. Bobby@bulkbooks.com
Posted 10 months ago
Amaaaazing communication!!! Super fast shipping!!! Simply doesn't get any better :-)!!! Terrifice sellers, many thanks :-)!!!!!
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Posted 10 months ago
Thank you, Joanne! It's always a pleasure doing business with you. Please let me know if you ever need anything. Bobby@bulkbooks.com
Posted 10 months ago
The books arrived quickly, and in good shape. However, the original book I ordered was replaced by another eddition of the same book with a different, less attractive cover without my consent (and with students, covers are important). Additionally, I ordered 30 books, I was sent 25, and had to write and email requesting the remaining books.
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Posted 10 months ago
Hi Ghislie, Thank you for the great review. However, I'd love to make sure that you're getting what you and your students need. Did the remaining 5 copies get sent out to you? Please let me know if there is anything I can do to assist. Bobby@bulkbooks.com
Posted 10 months ago
I found the 80 copies of the title I needed at a great price oin BulkBooks.com The website was easy to navigate. Shipping was fast and effecient. The books arrived in great condition.
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Posted 10 months ago
Thanks for the 5-Star review, John! We appreciate your business and look forward to serving you again soon. Bobby@bulkbooks.com
Posted 10 months ago
They are easy to work with and the order arrived early. That was excellent since we had a tight turnaround time for the event.
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Posted 10 months ago
Thank you, Kim! We appreciate the great review and your business! Bobby@bulkbooks.com
Posted 10 months ago
Product arrived on time and in great condition. Wendee via the customer service chat was very helpful and an absolute pleasure. Great prices, great product, and great service! Will definitely be purchasing from again.
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Posted 10 months ago
Great customer service, fast shipping, books arrived as described.
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Posted 10 months ago
Always quick and easy to deal with!
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Posted 10 months ago
Bulkbooks has been incredible with my short timelines, and I super appreciate them and their customer service!
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Posted 10 months ago
As a certified life coach, I order books in bulk and hand out to potential clients to provide a better idea of what my coaching entails. I wasn't sure if the book I wanted was the correct edition as I had ordered it elsewhere and gotten an outdated version. I called Bulkbooks and received helpful and competent assistance. My book order arrived sooner than expected and it is exactly what I need. Competitive pricing, friendly customer service, efficient and fast. That says it all, for me!
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Posted 10 months ago
Thank you for the amazing review, Carol! So happy to hear of your experience. We look forward to serving you again soon! Bobby@bulkbooks.com
Posted 10 months ago
After researching several vendors to purchase books in bulk, i decided on bulkbooks.com based on availability, responsiveness, competitive pricing, customer service and ease of use to find and place orders. Will recommend.
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Posted 10 months ago
I ordered books and they were delivered in good quality within a couple of weeks. I would definitely order from them again. Thank you!
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Posted 10 months ago
Great books at an even better price!
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Posted 10 months ago
Nonexistent support after placing the order. Order was SUPER late. No agent could tell the status of the order when contacted twice. Three times after that, nobody ever responded to my chat/email query. It felt like everyone has quit or got fired from bulkbooks. I even contacted my credit card to see if I need to dispute the charge for non-delivery.
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Posted 10 months ago
Hi Meena, Thank you for your review. So sorry to hear of the delayed shipment and lack of communication. In checking the order, it looks like the book ordered was a print-on-demand title and we were assured delivery by the 1/16 requested delivery date. It looks like our customer service reps checked in on 1/12 and 1/15 for tracking and updates. We finally heard back later on 1/15 that the books were still being printed. They then shipped on 1/18. If none of this was communicated, then I sincerely apologize as you should have been notified every step of the way. If you don't mind, could you please let me know which number and/or email address you attempted us at? I want to make sure we get this resolved so it does not happen again. If you decide to give us another chance (and I hope that you do), please reach out to me directly when you're ready to order books so that I can personally see your order through, as well as provide our best discounts possible. We greatly appreciate your business. Bobby@bulkbooks.com
Posted 10 months ago
I get really good prices and theu have good customer service
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Posted 10 months ago
Excellent pricing and selection. Delivery was speedy and no issues! Highly recommend!
BulkBooks.com 5 star review on 16th January 2024
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Posted 10 months ago
Bulk books saved my life. We give a certain book to our new employees at orientation, and I usually order off of Amazon, however, they became a hassle to find in the quantity I needed, for most of our orientation classes/stock as backup. Went searching for another site and landed on bulk books, I was able to find the book I needed quickly, ordering was easy, and shipping was a breeze. I will lean on bulk books from now on.
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Posted 10 months ago
I'm pleased with my experience with BulkBooks. I especially appreciate the friendly and professional treatment I received from their customer service reps.
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Posted 11 months ago
Books came quickly and in excellent shape. This was an outstanding site to buy a class set of books.
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Posted 11 months ago
Great, fast service.
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Posted 11 months ago
BulkBooks.com is rated 4.6 based on 623 reviews