BulkBooks.com Reviews

Name: BulkBooks.com
Address: 109 International Drive, Franklin
Rating: 4.60

4.6 Rating 585 Reviews

90 %

of reviewers recommend BulkBooks.com

Company Reviews

Metrics

4.6

Based on 585 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

BulkBooks.com 5 star review on 16th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service. Got the books in just a few days.”

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Posted 1 year ago

“PERFECT AND IMMEDIATE RESPONSE FROM John Garcia. PERFECT DELIVERY TIMING I APPRECIATE YOUR SYSTEM. EVERY THING WAS PERFECT. I AM SO SATISFIED.”

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Posted 1 year ago

Thank you for the amazing review, Faisal! It's great to hear that John was so helpful and that everything was "perfect." We look forward to serving you again. Bobby@bulkbooks.com

Posted 1 year ago

“Easy to order. Shipment was fast and efficient. Price is right.”

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Posted 1 year ago

Thanks for the 5-Star review, Peggy! We hope to help you again the next time you're in need of books in bulk. Bobby@bulkbooks.com

Posted 1 year ago

“Great selection, good prices and excellent customer service. Materials were received in a timely manner and the order was correct.”

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Posted 1 year ago

Thanks for the 5-Star review, Cindy! Love hearing about your great experience. Please keep us in mind for any future orders. Bobby@bulkbooks.com

Posted 1 year ago

“I will be ordering again!”

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Posted 1 year ago

Thanks so much for the 5-Star review! Please let me know how I can help when you're ready to order again. Bobby@bulkbooks.com

Posted 1 year ago

“Good price. Fast delivery. This is our second order and I am sure we'll be back.”

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Posted 1 year ago

Thanks Katie! We look forward to processing your next order. Please let me know if there is anything I can do to help. Bobby@bulkbooks.com

Posted 1 year ago

“BulkBooks was extremely easy to use. The website was user-friendly, and while there was a delay in the arrival of my books due to being sent to a different state, it was quickly rectified. All books were delivered and my students were able to enjoy the novel study.”

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Posted 1 year ago

Thanks for the 5-Star review, Tracy! Great to hear the quick resolution with the shipping. Please keep us in mind for any future book needs! Bobby@bulkbooks.com

Posted 1 year ago

“Great prices and fast shipping. Nice to avoid Amazon!”

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Posted 1 year ago

Thanks Neva! So glad we could assist. Please let me know if there is anything I can help with for future orders. Bobby@bulkbooks.com

Posted 1 year ago

“BulkBooks were great to deal with overall. I ordered a number of copies of Marcus Aurelius' Meditations to hand out to my office, and the prices were nearly unbeatable. The customer service was great and very responsive, and the only issue was dealing with a shipment delay which arrived a little later than expected.”

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Posted 1 year ago

Thanks for the great review, Larry. Happy to hear of the overall great experience and apologize for the slight delay in shipping. When you're ready to order again, please let me know so I can see the through for you! Bobby@bulkbooks.com

Posted 1 year ago

“Fairly priced books and responsive customer service. It would be helpful if the store adds Paypal as a means of payment as this service can pay from different stored bank accounts of a buyer; it also may provide a pay-in 4 for merchandise below $ 1500.”

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Posted 1 year ago

Thanks for the review, Peter! We're definitely looking into PayPal as a payment option and hope to have that live soon. In the meantime, if there is anything I can help with for future orders, please let me know. Bobby@bulkbooks.com

Posted 1 year ago

“Great prices for a variety of books we need for events”

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Posted 1 year ago

Thanks for the 5-Star review, Mia! I hope the books were a hit at your event. Please keep us in mind for any future book needs. Bobby@bulkbooks.com

Posted 1 year ago

“Very happy to find BulkBooks.com. Everything arrived as scheduled! Thanks BB”

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Posted 1 year ago

Thanks for the 5-Star review, Brenda! We're so glad you found us as well! Please do not hesitate to contact me with any future book needs. Bobby@bulkbooks.com

Posted 1 year ago

“Excellent customer service. Very nice to work with Mike. He answered all questions I had and even double-checked availability for certain titles for me. I will most definitely be ordering from this company again in the future.”

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Posted 1 year ago

Thank you for the great review! So happy to hear of the great experience. Please do not hesitate to reach out with any questions/needs for future orders. Bobby@bulkbooks.com

Posted 1 year ago

“The book is much cheaper when buy in bulk”

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Posted 1 year ago

Thanks for the 5-Star review! Please keep us in mind for any future book needs. Bobby@bulkbooks.com

Posted 1 year ago

“Great customer service. A book I was interested in purchasing was OOS and a customer service rep kept me updated until it was in stock. I appreciated that and will order again.”

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Posted 1 year ago

Thanks for the great review, Janice. So happy to hear of the great service you received and that you were able to order receive your back ordered books! If you need anything, please do not hesitate to reach out. Bobby@bulkbooks.com

Posted 1 year ago

“BulkBooks is so great to work with. Our teacher had applied for a grant 6 months before receiving the money. BulkBooks was able to lower the prices to meet the total amount on the grant. They are amazing, and I try to do all our bulk book orders through this company. Customer service is amazing!!”

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Posted 1 year ago

Thanks so much, Carol! We're happy to help and here when you need us. Bobby@bulkbooks.com

Posted 1 year ago

“they did a great job with my order, we got the books fairly quick”

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Posted 1 year ago

Thanks for the great review, James! Looking forward to assisting with your next order. Bobby@bulkbooks.com

Posted 1 year ago

“Once again Bobby made sure that my books made our deadline. BullkBooks has great pricing and the customer service is awesome. They have yet to miss a deadline and that makes our professors and students very happy. Thank you!”

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Posted 1 year ago

Thanks, Janneen! We greatly appreciate your business. Bobby@bulkbooks.com

Posted 1 year ago

“We were very pleased that BulkBooks was able to produce and deliver a book that was not commonly available, having been originally published over 25 years earlier. The books arrived, as promised, well before our event and were perfect. From the ordering to confirmation to tracking and delivery, every contact with BulkBooks was positive. We will use BulkBooks again.”

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Posted 1 year ago

Peter, thanks so much for the great review. I love reading about your great experience and hope that we can assist you again soon! Bobby@bulkbooks.com

Posted 1 year ago

“The selection, prices, and customer service at BulkBooks.com are excellent!”

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Posted 1 year ago

Thanks, LaNika! We hope to serve you again soon. Bobby@bulkbooks.com

Posted 1 year ago

BulkBooks.com is rated 4.6 based on 585 reviews