BulkBooks.com Reviews

Name: BulkBooks.com
Address: 109 International Drive, Franklin
Rating: 4.60

4.6 Rating 591 Reviews

90 %

of reviewers recommend BulkBooks.com

Company Reviews

Metrics

4.6

Based on 591 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

BulkBooks.com 5 star review on 16th January 2024

Anonymous

Anonymous // 01/01/2019

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“Great customer service. A book I was interested in purchasing was OOS and a customer service rep kept me updated until it was in stock. I appreciated that and will order again.”

Helpful Report

Posted 1 year ago

Thanks for the great review, Janice. So happy to hear of the great service you received and that you were able to order receive your back ordered books! If you need anything, please do not hesitate to reach out. Bobby@bulkbooks.com

Posted 1 year ago

“BulkBooks is so great to work with. Our teacher had applied for a grant 6 months before receiving the money. BulkBooks was able to lower the prices to meet the total amount on the grant. They are amazing, and I try to do all our bulk book orders through this company. Customer service is amazing!!”

Helpful Report

Posted 1 year ago

Thanks so much, Carol! We're happy to help and here when you need us. Bobby@bulkbooks.com

Posted 1 year ago

“they did a great job with my order, we got the books fairly quick”

Helpful Report

Posted 1 year ago

Thanks for the great review, James! Looking forward to assisting with your next order. Bobby@bulkbooks.com

Posted 1 year ago

“Once again Bobby made sure that my books made our deadline. BullkBooks has great pricing and the customer service is awesome. They have yet to miss a deadline and that makes our professors and students very happy. Thank you!”

Helpful Report

Posted 1 year ago

Thanks, Janneen! We greatly appreciate your business. Bobby@bulkbooks.com

Posted 1 year ago

“We were very pleased that BulkBooks was able to produce and deliver a book that was not commonly available, having been originally published over 25 years earlier. The books arrived, as promised, well before our event and were perfect. From the ordering to confirmation to tracking and delivery, every contact with BulkBooks was positive. We will use BulkBooks again.”

Helpful Report

Posted 1 year ago

Peter, thanks so much for the great review. I love reading about your great experience and hope that we can assist you again soon! Bobby@bulkbooks.com

Posted 1 year ago

“The selection, prices, and customer service at BulkBooks.com are excellent!”

Helpful Report

Posted 1 year ago

Thanks, LaNika! We hope to serve you again soon. Bobby@bulkbooks.com

Posted 1 year ago

“My experience was very positive. Everyone was very responsive to my need for a time frame that was very close to receiving the books in time for our Gala. I will most certainly reach out to them in the future when new needs arise.”

Helpful Report

Posted 1 year ago

Thanks for the 5-Star review, Sheryl. I hope the books were a big hit at the Gala! We look forward to helping you with your next order when the time comes. Bobby@bulkbooks.com

Posted 1 year ago

“Thanks to BulkBooks I’ve been able to add to my in class library! Thank you!”

Helpful Report

Posted 1 year ago

Thank YOU, Rebecca! Please let us know if you need anything else. Bobby@bulkbooks.com

Posted 1 year ago

“They are great on fast delivery, but if the order is delayed, they are slow with updates.”

Helpful Report

Posted 1 year ago

Thanks for the great review, Chima. Your continued support is greatly appreciated! We're implementing new systems and hope to improve the response time of our updates for you. Thank you for sharing. Bobby@bulkbooks.com

Posted 1 year ago

“Great prices, speedy shipping, great conditions”

Helpful Report

Posted 1 year ago

Thanks for the great review, Raymond! Please let me know if there is anything else I can assist with. We look forward to serving you again soon. Bobby@bulkbooks.com

Posted 1 year ago

“I appreciate the ease of the user experience in the website and the multiple avenues for filtering down to what I need. Prices are more than fair for most things I need for my company and there's always that extra "take 5" at checkout that feels like a little bonus coupon. The products arrive QUICK, often ship same day, and the quality is as expected if not better. I rely on this vendor a lot!”

Helpful Report

Posted 1 year ago

What a great review, Jennifer, Thank you! If you ever need anything/have any questions, please do not hesitate to reach out. Bobby@bulkbooks.com

Posted 1 year ago

“Very easy to deal with, fast delivery, items were in perfect condition.”

Helpful Report

Posted 1 year ago

Thank you, Larry! We look forward to serving you again soon. Bobby@bulkbooks.com

Posted 1 year ago

“Thank you so much! I was able to have a box of books available on short notice for a big event and you made the whole transaction smooth and exceedingly quick and easy!”

Helpful Report

Posted 1 year ago

Thank YOU, William! We greatly appreciate your business and this amazing review. We hope the books were a big hit at your event and hope to help you again soon. Bobby@bulkbooks.com

Posted 1 year ago

“Great value and customer service!”

Helpful Report

Posted 1 year ago

Thanks for the 5-Star review! Bobby@bulkbooks.com

Posted 1 year ago

“Always easy to find books and easy to purchase with good prices.”

Helpful Report

Posted 1 year ago

Thanks for the great review! Bobby@bulkbooks.com

Posted 1 year ago

“quick and easy to order on line”

Helpful Report

Posted 1 year ago

Thanks Stacy! Please let me know if I can help with your next order. Bobby@bulkbooks.com

Posted 1 year ago

“I have not received my order yet. They were shipped to the wrong address and UPS has not delivered them yet.”

Helpful Report

Posted 1 year ago

Hi Kay, I'm sorry to hear that UPS hasn't delivered your order yet. It looks as though the address was provided directly as you entered at checkout. Have you talked with UPS? Did they say what the issue was? Is there anything i can do to assist? Please let me know as I'm happy to help however I can. Feel free to email me any details so I can look into it. Bobby@bulkbooks.com

Posted 1 year ago

“Fast shipping, great customer service, product always like new!!”

Helpful Report

Posted 1 year ago

Thank you for the 5-Star review! Please keep us in mind for your future book needs! Bobby@bulkbooks.com

Posted 1 year ago

“From the first time we used their service last year, Bulk Books has been extremely responsive and accommodating regarding the special requests we've needed to make to supply books for my nonprofit's YVI Book Club & Merit Badge program. We couldn't ask for a better partner!”

Helpful Report

Posted 1 year ago

Thanks so much for the great review, Monique! It's always a pleasure working with you. We greatly appreciate your business/partnership. Bobby@bulkbooks.com

Posted 1 year ago

“Used Bulkbooks to purchase books for our team. Seamless, great customer service and great price!”

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Posted 1 year ago

Thanks so much for the 5-Star review, Jovanna! I'm happy to hear about your experience and hope to serve you again soon! Bobby@bulkbooks.com

Posted 1 year ago

BulkBooks.com is rated 4.6 based on 591 reviews