I am a regular buyer of bunaai dress as I am always awestruck with their collection. And I am atleast 5 bunaai dresses already in my wardrobe. But I am very disappointed with the customer service they provide and they have sick return and exchange policy. I bought a dress and cancelled within next day due to wrong order but still these guys did not cancel it . After multiple follow ups, they initiated credit note and again with a condition apply that i have to use it within 30 days and what would a customer do when their items arw sold out. I ended up buying a dress( i compromised due to time constraint) with less cost (2500). And again i lost 500₹ to this company. I just wish you guys being a great brand should have proper customer service and better policies.