Absolutely disappointed! The customer care sucks. I am an ardent online shopping fan, but this experience has pulled me back from buying anything from bunaai. I was out of town when the order came in and hence got to try the outfit only after a week. I understand that there is a 2 day window given for exchange, however what can one do when she is travelling! Even though the measurements are given online, the first order always gives a sense of the styling and the fit. However, they never paid a heed constantly mentioning about their policy. Hard luck bunaai. You have just lost a big customer and the recommendations that may have followed.