Bunq bank never fails to impress, for the secind time my pension failed to be transfered without any particular reason! After one qeek of waiting ans generic answers i was told the counterpart bank was closed or, later on that the transfer was held and not released by the receiving bank. When i visited my banking officer, she asked for a swift number which Bunq could not provide and as a result, the money was refunded into my Bunq account the next day! The next banking transaction went even more wring. It has been 3 weeks now that the transfer was initiated, and this is the last amount of money i had so i could close ny account and finish my dealings with the bank. I keep being told that the money is in the BANKING CLOUD and they have no power to reach it! Really? There is no live support and mist answers are automatically generated. Employees are disgruntled and underpaid. My next step is to report them to banking authorities.