I have still to receive my windows but I could not be happier with the service from this company. The website is by far the best and easiest to use on the internet without the hassle of someone calling you back, prices are very competitive and you can clearly see what you are designing and spending! Extra help Pop up boxes at the side are invaluable to a homeowner placing an order with confidence. I also was in touch with Katy, from their customer service team and she could not have been more helpful and informative in advising and helping me with my order. I have 7 more windows to do in the house (Which are not as urgent as my current order) and will be buying from here again as the window profile and is also impressive.