From their help in the showroom with samples, right through to delivery and assembly, and also taking back any rubbish away with them. I can’t recommend this company enough. The bed actually looks even better than I thought it would, it’s super sturdy compared to ‘the White Company’ bed that I had previously! I love the fact that the showroom had huge pieces of sample fabric that I could drape over their showroom beds to give me an idea of what it would look like. Love it! Will definitely return when I’m in need of big beds for my two kids! The only light negative I can say is, I wish the showroom was closer to where I live, but it was definitely worth the journey once there!! :) Thank you!! Brilliant!