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How would you rate
Button & Sprung?
Amazing service from begining to the end. Asif was great, went that extra mile to help me make up my mind, spent a long time showing me different beds and fabrics. Delivery guy's were very friendly even took their shoe's off did not need to be asked which i love:-) Most importantly we love the lavendar bed, i wanted it for a box guest room, size was perfect. Gives it that boutique feeling.
From the moment I walked through the door of the Button and Sprung showroom my experience was a No.10. The showroom had everything on display that you could ask, from fabric samples to testing of mattresses. The staff were a dream and very helpful. The delivery and setup of bed went smoothly and the delivery men were super efficient. If there was one very little negative it was that the headboard for a while had a chemical smell but apart from that I'm very pleased with my bed and mattress and the whole Button and Sprung experience.
Hi Sue, thank you for your very kind review and for letting us know about the chemical smell. Sometimes if the bed has been wrapped very quickly after manufacture, the smell from the FR treatment/manufacturing process can be trapped within and so the headboard can smell quite strongly when it is first unwrapped. We are glad to hear that the smell has now gone and that you are very pleased with your new bed!
Posted 9 months ago
Choosing our bed frame was made so much easier by the simplicity of the Button and Sprung website and the show room.
From start to finish the process was made simple and staff in show room were happy to leave us to our own devices until we had questions.
The ability to take home samples and try them against walls and use a large throw in the show room made colour selection all that much easier.
We are very happy with our choice....albeit the bedroom decoration is still a work in progress.
The mattresses were not quite right for us but really wish they had been as the Customer Service was so much better at Button and Sprung the the competitor we got the mattress from.
Thank you Kristine for your kind review and the photograph of the bed, which looks great.
Posted 10 months ago
For months I had been waking up with back pain and now thanks to your new mattress that is a thing of the past and only wish I had come to you earlier
Well done and many thanks
The communication was good, the delivery was as promised and, at this early stage, we are very pleased with the bed.
From the first visit to the showroom, where i received help choosing fabrics and obtaining fabric samples, to communication regarding delivery, to finally coming and fitting the headboards, the service has been exemplary, all the staff have been both efficient and friendly.
I did lots of research before ordering my bed from Button and Sprung, visiting showrooms, requesting fabric samples, poring through websites and online reviews. I ultimately visited the B&S showroom, just to be absolutely sure I was making the right decision (I am a control freak), and this really sealed the deal. The staff were extremely knowledgeable about the products and were happy to spend time answering lots of questions. Having all the beds and fabrics on display helped crystallise all the information I'd gathered so that I could be confident I'd chosen the right bed from the right supplier. Delivery was really easy to organise; on time, efficient and great communication. I couldn't be happier with the bed - it looks great, the quality is excellent and it is very, very comfortable.
Thank you Karen for your kind review - we're very happy that you're pleased with your bed! Matthew
Posted 1 day ago
Button and Sprung made bed and mattress buying easy! The showroom is well worth a visit, and the staff were friendly and helpful throughout the process. My son is very happy with his bed.
Extremely helpful, knowledgeable and friendly team. The delivery was seamless, and the bed is a delight that will last us at least 10 years! Wonderful experience.
Our bed is beautifully made, looks fantastic and the customer service and communication prior to delivery was excellent.
Delivery drivers were very punctual, built the bed and took away the packaging
The delivery drivers arrived very punctually. They set the bed up for us and took away all the packaging.
Gorgeous bed, excellent service, good price and lovely delivery men!
The staff at the London shop were very welcoming and it was nice to see all the different beds, legs and fabrics in the shop. We were given plenty of time to browse around and ask questions. We opted for the Lavender bed, but in a customised height. There was an issue with our choice of one of their standard legs as they couldn't fit our bed frame. We were informed late after we'd ordered, but fortunately we were able to find something very similar from their supplier. We're very pleased with the quality of our bed, the service provided and the delivery. We would not hesitate to recommend to our friends and family.
Carolyn & Nathan
Thanks so much for your kind review Carolyn & Nathan, and so pleased you are happy with your Lavender bed! Hannah
Posted 1 day ago
Style and bounce all delivered on time
So so so great night sleep, best sleep ever
I bought a lovely bed from here. Very good service, gorgeous bed at a reasonable £, and lovely delivery men too
good communication, organized delivery, great beds.
Great website, really enjoyable buying experience, free delivery and assembly...what more can I say!?
We looked everywhere and I mean everywhere for a bed that looked modern but different and of good quality. I'd given up when my husband found Button & Spring on the internet. Thank Goodness!
The minute I saw the bed and checked out the mattresses we bought and paid for our bed and mattress.
Once it arrived we were not disappointed. The delivery guys were fantastic. Put the whole thing together for us and left with a smile.
I couldn't wait to make the bed and go to sleep that night.
My husband and I have had the best nights sleep.
Would highly recommend this company and their products.
Thanks so much Sharon for your review! Glad you are enjoying your new bed and mattress :) Hannah
Posted 1 day ago
The service is friendly and personal, but also incredibly helpful and efficient. The quality of the bed is excellent.
We are really pleased with our new bed as its incredibly comfortable and looks fantastic, The whole service provided by Button & Sprung has been wonderful from beginning to end. We had lots of help in picking the right bed and from order to delivery all went to plan. Would highly recommend you guys, the bed and the service we received. Thank you