Button & Sprung have a Customer Happiness Grade of A. Customers love their prices, delivery, customer service and refunds.
“
Fabulous service, great business model allowing buyers to try every mattress in the range.
No gimmicks, one standard price.
Very happy with our mattress and frame.
Easy ordering and quick delivery.
Highly recommended!
”
- Anonymous
“
When looking around for a new bed someone recommended Button and Sprung. The website offered exactly what I was looking for, design, quality and an affordable price point. Now I have the bed, I am equally happy. It looks perfect in our bedroom and feels very strong and sturdy. The installation was also very quick and efficient. The team they sent were very polite and had it done in a matter of minutes. Very pleased.
”
- James
“
Price-wise, we found little comparative to quality in the European King size.
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- Liam
“
Fantastic experience from showroom visit through to order and delivery. The bed and mattress are fantastic, very well built, incredibly comfortable and we are complete happy with our purchase.
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- James
“
Our experience with Button and Sprung was totally positive. The attention we received in store was professional and helpful and we were given plenty of time on our own to try out the different mattresses. We had to delay delivery because our renovation overran and this was no problem for them.
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- Alastair
“
Having had a bad experience with another company recently, the experience with Button & Sprung was wonderful. Clear communication throughout the order and delivery process. Delivery team were great. Thank you.
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- Anonymous
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The mattress was excellent quality but was softer than expected so we exchanged it for a firmer mattress under the 100 day guarantee. The exchange was very easy to organise and the refund was paid promptly. Store and delivery staff are very polite and helpful
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- Anonymous
“
Honestly I cannot faulty Button and Sprung. They were patient when I ordered a headboard too big to be transported upstairs and immediately exchanged it without and hint of fuss. Were proactive in providing me with the difference in refund. 100% recommend their products and professional service.
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- Meera Surendran
“
We like Button and Spring, they do everything that they say. The mattress arrived on time, the delivery crew were respectful and helpful. I have no complaints about this company and the service they provide. We are looking to exchange the mattress as it is a little too soft, so we'll see how that goes. Watch the space.
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- Chris
“
Customer service was excellent, both before and at delivery/installation. Delighted with my bed - stylish, useful and comfortable!
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- Anonymous
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Maureen and Robin Stephens
We visited the Battersea showroom we chose our mattress it was delivered and everything from start to finish was perfect.and best of all our mattress is lovely and comfortable.We was very pleased with the excellent service we received..
A big thank you to all the staff and a five stars from us.
”
- Maureen And Robin Stephens
