Button & Sprung have a Customer Happiness Grade of A. Customers love their prices, delivery, customer service and refunds.
“
We are really pleased with the mattress - super comfortable and we love that it's made of natural materials and a really good price point for the quality.
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- Anonymous
“
Fabulous service, great business model allowing buyers to try every mattress in the range.
No gimmicks, one standard price.
Very happy with our mattress and frame.
Easy ordering and quick delivery.
Highly recommended!
”
- Anonymous
“
When looking around for a new bed someone recommended Button and Sprung. The website offered exactly what I was looking for, design, quality and an affordable price point. Now I have the bed, I am equally happy. It looks perfect in our bedroom and feels very strong and sturdy. The installation was also very quick and efficient. The team they sent were very polite and had it done in a matter of minutes. Very pleased.
”
- James
“
Showroom experience was excellent, really friendly and helpful staff who spent time guiding us and explaining the products and followed up with a thorough summary of options. Order and delivery process was really smooth and fast and we absolutely love our new mattress. Would definitely recommend all round!
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- Sarah
“
From the date I made the order Button & Sprung were very helpful and answered any queries I had - they worked with me on delivery timescales (to coincide with my bed frame delivery) and they kept to their word.
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- Natasha
“
Excellent service from ordering to delivery. Bed arrived on time. Staff who delivered the bed were professional and quick with setting the bed up. We are very pleased. The bed is exactly as described.
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- Liza
“
The mattress was excellent quality but was softer than expected so we exchanged it for a firmer mattress under the 100 day guarantee. The exchange was very easy to organise and the refund was paid promptly. Store and delivery staff are very polite and helpful
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- Anonymous
“
Honestly I cannot faulty Button and Sprung. They were patient when I ordered a headboard too big to be transported upstairs and immediately exchanged it without and hint of fuss. Were proactive in providing me with the difference in refund. 100% recommend their products and professional service.
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- Meera Surendran
“
The mattress is great, it’s sooo comfy and meets all of my expectations!
It is very rare to get a good service these days (once you’ve paid), and even rarer to get a perfect product at the end of it - Button and Sprung.
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- Natasha
“
Helpful, knowledgeable and professional customer service.
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- Kimberley
“
Fantastic service with very friendly team.
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- Anonymous
