Button & Sprung have a Customer Happiness Grade of A. Customers love their prices, delivery, customer service and refunds.
“
We are really pleased with the mattress - super comfortable and we love that it's made of natural materials and a really good price point for the quality.
”
- Anonymous
“
Fabulous service, great business model allowing buyers to try every mattress in the range.
No gimmicks, one standard price.
Very happy with our mattress and frame.
Easy ordering and quick delivery.
Highly recommended!
”
- Anonymous
“
When looking around for a new bed someone recommended Button and Sprung. The website offered exactly what I was looking for, design, quality and an affordable price point. Now I have the bed, I am equally happy. It looks perfect in our bedroom and feels very strong and sturdy. The installation was also very quick and efficient. The team they sent were very polite and had it done in a matter of minutes. Very pleased.
”
- James
“
Great quality and amazing customer service from both sales and delivery teams!
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- Ana
“
Worth the wait! We are absolutely thrilled with our new bed frame. The colour is absolutely stunning, and the quality is outstanding. It feels beautifully made and has completely transformed the room. The delivery team were also incredibly helpful, friendly and accommodating, making the whole experience seamless. We couldn’t be happier with our purchase.
”
- Hayes
“
10/10 experience all the way from visiting the showroom, to placing an order, to the delivery and set up. Communication throughout has been fantastic - proactive, informative and very helpful. Delivery was on time, and the guys set everything up so fast. Very happy and highly recommend. Thanks!
”
- Nicky
“
The mattress was excellent quality but was softer than expected so we exchanged it for a firmer mattress under the 100 day guarantee. The exchange was very easy to organise and the refund was paid promptly. Store and delivery staff are very polite and helpful
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- Anonymous
“
Honestly I cannot faulty Button and Sprung. They were patient when I ordered a headboard too big to be transported upstairs and immediately exchanged it without and hint of fuss. Were proactive in providing me with the difference in refund. 100% recommend their products and professional service.
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- Meera Surendran
“
Great service from start to finish. The showroom is set out brilliantly to really help you find your perfect mattress and without any pressure from people hovering over you like some places. Communication always top notch too.
”
- Alexander
“
Great quality and amazing customer service from both sales and delivery teams!
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- Ana
“
Very beautiful beds and great costumer service
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- Anonymous
