Button & Sprung have a Customer Happiness Grade of A. Customers love their prices, delivery, customer service and refunds.
“
By far the best product on the market for the price, quality vs the bed base I replaced is a different league! Fantastic customer service from start to finish - thank you!
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- Sam
“
We are really pleased with the mattress - super comfortable and we love that it's made of natural materials and a really good price point for the quality.
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- Anonymous
“
Fabulous service, great business model allowing buyers to try every mattress in the range.
No gimmicks, one standard price.
Very happy with our mattress and frame.
Easy ordering and quick delivery.
Highly recommended!
”
- Anonymous
“
Delivery was seamless and very efficient. Great company, always helpful, thank you.
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- Justin
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Very pleased with everything so far - the customer service, the payment options and the delivery and assembly went all smoothly. The bed is beautiful and materials feel great quality. Would have given five stars for more colou
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- Anonymous
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The delivery team were professional, assembled the bed for us, and worked cleanly.
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- Nima
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The mattress was excellent quality but was softer than expected so we exchanged it for a firmer mattress under the 100 day guarantee. The exchange was very easy to organise and the refund was paid promptly. Store and delivery staff are very polite and helpful
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- Anonymous
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Honestly I cannot faulty Button and Sprung. They were patient when I ordered a headboard too big to be transported upstairs and immediately exchanged it without and hint of fuss. Were proactive in providing me with the difference in refund. 100% recommend their products and professional service.
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- Meera Surendran
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The quality of their mattresses, the natural fillings, and their customer service are all top-notch.
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- Emilio
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Great quality and great service
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- Sarah
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Very pleased with everything so far - the customer service, the payment options and the delivery and assembly went all smoothly. The bed is beautiful and materials feel great quality. Would have given five stars for more colou
”
- Anonymous
