Button & Sprung have a Customer Happiness Grade of A. Customers love their prices, delivery and customer service.
“
Best bed ever: fabric, quality and reasonable price. Fantastic customer service. Fully recommend.
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- Magdalena
“
First time using this company and the telephone sales and delivery were both very good. Friendly polite and efficient staff.
Pleased with my new mattress which I got at clearance price.
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- Anonymous
“
We ordered from Button & Sprung when we were let down badly by another furniture company who failed to fulfil an order. We had not heard of Button & Sprung before, but they appeared on our google search, and we had identified an ottoman bed which we liked the look of and which met our storage needs - the Lupin. We contacted them on 23 October - they were polite, helpful, and, furthermore, confirmed that the bed would be with us before Christmas. By 25 October, we had our fabric samples and had placed our order. On 7 November, our delivery was scheduled for 6 December. Their two-man team erected the bed - hassle-free. It is a beautiful bed and we whole-heartedly recommend. Button & Sprung's approach to pricing is also refreshing - there is no stress trying to find discounts, no disappointment at having missed out on some past 'sale' price and no dread that there will be some imminent sale when you've already confirmed an order but yet to receive it - bliss!
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- HC
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Great service, delivery was a pleasure......
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- Anonymous
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Excellent service from Simon on the phone, he actually advised me to buy a less expensive option than I was originally considering when he could easily have just sold the more expensive one showing as an actual for matching customer needs. Ordering process was easy and the delivery was seamless. The bed itself looks superb and seems of a very high quality, would recommend without question.
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- Alastair
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Heavenly mattress, we are so happy we tried all of them in the store and landed on our dream bed with utter certainty. Delivery was very clear and helpful too, getting the super king through the doorways and up the stairs then assembling our beautiful base and mattress on top.
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- Josephine
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I e used Button and Sprung before and have always been very happy with the product and service.
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- Tracey
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Great quality and customer service
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- Nuria
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Great service, delivery was a pleasure......
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- Anonymous