The showroom is beautifully laid out and the staff really helpful and endlessly patient. Having been helped to choose a mattress, there was a good choice of headboards which would fit into either a traditional or contemporary setting, and beautiful fabrics for it. The bed was ready on time and the delivery went smoothly. Best of all, the mattress is a revelation. It manages to be both soft and supportive at the same time. My aches and pains (I have a touch of arthritis) have definitely improved. I wake up feeling pleasantly warm, but never too hot. In fact, the only problem is that I do not want to get out of bed in the morning!