They were sooooooo patient in advising me - I must have been in about 10 times! The kids also loved it- little computers for them to play on and drinks- they think the best place ever! Gives such piece of mind that you can lie on the options to really get a feel for what you want and I like that not too much choice as it could become over whelming- the perfect amount in the range! First night on mattress last night and I slept so well - for the first time in ages I did not notice my husbands movements. Delivery men very nice to!!!!!! Only thing I wish is that they offered a head board with studs around it.