I purchased a gift for my mum and dad for Christmas as a present. This voucher expires in April and as we all know due to the current climate they aren’t able to go before then. Buy a gift team members when I purchased the gifts told me that I would be able to push the date further on if we were still in a current lockdown if that was the case. Recently as my parents have tried to change the day as they have been told they are allowed to do I’ve been told I need to exchange it for a few other options in which case are half the price of the gift I purchased for them. The way the team atbygift.com have dealt with the situation is completely ludicrous, there has been complete lack of understanding of the current situation the country is in. We have received no help and no benefit from trying to get along with the customer service team but they are indeed just throwing it back in our faces. I would never recommend buyingA gift or any other purchase of this website as I can confirm it is all in all just a scam.