The instructions on how to redeem the voucher did not work and I was told to call the venue directly. This would’ve resulted in 20 min phone queues. It took three requests to get a refund. Buyagift were prompt and polite but they need to work on their descriptions and understand consumer rights. Sadly, I can’t recommend them however they are extremely polite and did offer an increased value voucher but this was not suitable for me.
4 years ago
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