Bought theatre tickets through Buyagift, which advertised a 22% discount.
Upon purchasing and booking seat options I looked at theatre website to discover that I had not been given any discount whatsoever. In fact I had been charged more!!!
It was very time consuming and frustrating trying to get a refund or relevant priced seats.
I eventually got a refund for the balance. (No discount given)
Therefore it is false advertising, and took a lot of inconvenience to recover my monies, I should have just booked at normal prices through the theatre website.
Personally I was expecting a small compensation gesture, or the stated 22% discount, for the inconvenience and time consumed with emails and stress, as a ‘sorry for the stress, we messed up and you had no discount given on your purchase’ payment.
Be careful with your purchases.
I shall definitely be double checking your said offers for any future purchases.
3 years ago
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