Awful service. Impossible to make a booking for a spa break. Lots of hotels only accepting bookings Sunday - Thursday and the amount of options is very little. To go away for a one night break using our £140 voucher we’d need to travel over 4 hours each way just to find a hotel to stay on a Saturday. Haven’t been able to speak to a single representative over the phone about a refund and not had an email back online either. No refund available. Wouldn’t use again much better value for money booking a spa break directly.
2 years ago
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