I got a gift card for my birthday last year. I haven't been able to use it so I extended the voucher on BuyAGift Website. When I went to book my experience, the vendor would not accept my extended voucher as I'd not extended it directly with them and in addition to that they said that all their costs had increased and that I needed to extend directly on their site! Did a live chat with Buy A Gift and the agent said to leave it with them and they'd get back to me. A week later still nothing! Did another live chat again and this agent sent me a new voucher however on going through to try book my experience again, and validating my voucher it now says I can't access this voucher for 24/48 hours! Really dissapointed in how much hard work this seems to be and is now putting me off using these guys and if my experience is actually going to be worth it if I can ever have it? I've had better service with other experience providers where this bookking process has been a breeze.