This was a great deal, unfortunately the venue (mercure hotel Bristol) let this down. Arrived to the hotel to find an extremely unhelpful receptionist, after some to-ing and fro-ing I made my way to the gym. I can honestly say it was the most disgusting place I've ever been too. Probably never cleaned, the machines had actually rusted in line with users sweat drops and there was dried sweat all over the running machine. The Swiss balls were grimy and the cleaning gel had congeeled some time ago into a rusty mess on the wall. It was horrific. Also nowhere to get fresh water although I would be worried about catching something if there was any. Went to the changing rooms and it just got worse, the shower controls were hanging off the wall, paint peeling above the shower, slime/mould on the floor and walls. In the toilet the seat had gone rusty from urine, the bin placed next the toilet was again rusty from urine. The door handle was practically falling off. I've got the photos and they will be all over trip advisers. The treatment itself was in a different building.. The therapists were lovely in this place bless them. God knows how anybody is supposed to relax tho when the air con sounds like a 747 taxiing on the runway for take off. I am so disappointed. A treat to get away from the stresses of work actually turned out to be a disaster from the minute we walked in the door. A great voucher ruined by a terrible venue