A very difficult website for tourists to deal with. We had to put in a UK postcode and we were visiting..... very difficult. Then the instructions to go into something a put a pin number were very vague. The company we purchased a voucher from - The Hilton at Park Lane were not interested in us, and we received very rude service. We think this was because we were using a voucher. If they don't want people there who may not be in the position to stay there, they should not be offering the voucher.
5 years ago
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