The website was not working so I made my purchase on the phone. Everything seemed to work fine, got my email with voucher n. and a pin code with the instructions to how to proceed booking the experience with the provider. Did it all only to be told right at the end that the voucher was I quote: "fraudulent" which felt really offensive. When I called the support (waiting a couple of days as they don't do weekends), I was given a half baked explanation following which I asked cancellation and a refund. I really hope to get my money back now....
5 years ago
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