I have purchased a number of Quaichs from your firm and have never been disappointed with the level of service , the attractiveness of the product, the carefulness of the engraving and the timeliness of receiving the item ordered. Additionally, the politeness and helpfulness of staff never fails to be polite and courteous. We are a rugby Club that believes the Award of a Quaich to notable members is the most delightful of presentations and carries with it a most appropriate symbolic message. Many grateful thanks and best wishes from Bob Cranna MBE, President, West Norfolk RUFC