I needed an under-cupboard kitchen radio/CD player to replace the Sony one I had. The replacement had to be DAB with an external aerial. The Soundmaster UR2170SI seemed to fit the bill. Buying it was painless, a reasonable price and it arrived in good condition at the time I was told it would. Then the fun started. The unit is German-made and the manual is printed in German (obviously), four other languages and broken English! I did not find the instructions that easy to follow and, after getting very frustrated, was on the point of asking my German neighbour to come round and set the thing up when more by accident than anything, I got the hang of it myself. It spoilt the experience somewhat, but now that it is up and running I have no complaints about quality, including the sound. Purists could maybe find fault, but who needs super-hifi in the kitchen? Suggestion? In the interests of customer service get the manual reprinted after someone fluent in English does a proper translation. I have wondered what the standard of translation is like for the other languages.