Although i haven't actually tried my E100 Bluetooth FM / DAB+ Radio System ( still having the kitchen fitted) the assistant that i bought it off could not have been more helpful. Once i had decided on which one to buy, i needed it the very next day so as my plasterer could hide the speaker wires they arranged to deliver it as promised by 2pm the very next day to my wife's place of work. The lad that i dealt with on the phone was so helpful and knowledgeable explaining just what the radio could do ,ensuring it was what i actually wanted and needed. So sorry i can't remember the lads name .....he arranged delivery to a local school where my wife works if that helps.... 10/10 would recommend . Thank you.