I was a bit disappointed by the quality of the packing. You are asked to inspect the parcel on arrival but as it was just in a loose plastic courier bag it was not possible to see if the product had suffered during transit. On unpacking I it was just the product box in the bag and found that a corner of the box has been crushed. Fortunately though the radio was fine. I would however had been very unhappy if I had bought it as a present for someone else. You need improve your packaging. About the radio - It was chosen as the only DAB+ under-kitchen-cabinet device that I could find. I wanted DAB+ to make it more future-proof. It works OK. The user interface is a bit clunky and needs 2 or more different and multiple button presses to select a preset which is really annoying if you are in a hurry. The display feels very old fashioned, is a bit jerky when scrolling and looks poor compared with our other DAB receivers which range from LCD to OLED displays. I was a bit disappointed to find that it does not have an aerial socket for an external antenna, particularly as one is offered as a recommended add-on purchase on this site. It does though do the job for which it was purchased.