Service was great - product is rubbish! An expensive "Soundmaster" under cabinet mounted DAB / FM Radio & CD Player. IMPOSSIBLE to get a decent reception on DAB - whereas the radio we want to replace when put right next to it can pick up all DAB stations perfectly in any orientation and the aerial in any number of positions. The Soundmaster gets good reception on a station (but not all), you tune away to another station, then when you tune back to the original one the reception has totally gone. I have tried every thing I can think of - writing this one off to experience.