Many selection of items, but poor customer service. They often charge us for everything, even the most simplest request, such as a photo of the pqckage label. I ordered some clothing since october 2021, it took over 2 months to finally arrive to my country, but for whatever reason, my country claimed the item had insufficient address, the item was returned back to the sender, I told them that my address I gave, was the same I used all my life with online purchases. Now they are charging me extra to reshipping again, just for an broken system! No customer service at all, it feels like we are talking to an A.I. they often want us to forfeit funds, and keep the conversation long, just to avoid any refund. Paying for just the item that doesn't cover shipping, and this must be paid once it arrives to the warehouse at just overpriced shipping services? No, not going to pay again for a false claim broken system, saying my address was "INSUFFICIENT". There are many sites that allows us to shop for Japanese stuff, at more balanced prices, and real human online services out there, STAY AWAY FROM THIS ONE!