“I bought a computer recently through Buyee, using the standard plan for insured delivery. I do this all the time but this time the particular computer was listed in the “Electronics” category instead of the “Computers”. category. Because of this “administrative issue” caused by the seller they would not let me ship the item through Seamail. Customer support would not assist in anyway (which is very typical with Buyee). Switching to ZenMarket for good now (they understand customer support).”
“I thought I could resolve everything alone. As time passed, the situation became complicated. The pressure made it clear I needed help. That’s when I contacted xwaxt.com. Their team was professional and patient. They guided me step by step. With their help, things improved.”
“Just stick to eBay. I paid $1000 for a camera only to be charged later >$300 extra for shipping and fees. Then it arrived and didn't work at all. Buyee did not offer any refund since they do not insure the following:
-The accuracy of the information on the product page
- Malfunctions involving the operation of machines such as electrical appliances and watches
What a scam service, just stick to eBay - the fees are more upfront and sellers are accountable.”
“After struggling on my own for so long, I finally decided to contact xwaxt.com. Their professionalism and patience stood out immediately. They didn’t just solve the problem they explained it in a way that made me feel informed and supported. The process became smoother, clearer, and far less stressful, all thanks to their attentive assistance.”
“After struggling on my own for so long, I finally decided to contact xwaxt.com. Their professionalism and patience stood out immediately. They didn’t just solve the problem they explained it in a way that made me feel informed and supported. The process became smoother, clearer, and far less stressful, all thanks to their attentive assistance.”
“🌟 Kindness, Integrity, and Real Results 🌟
I’ve worked with many professionals before, but Michael Andrew truly stands apart. From the very beginning, he treated my concerns with genuine empathy and respect. His updates were honest, his communication was clear, and his actions spoke volumes. Every step felt purposeful and handled with care. ✨ The results were better than I could have imagined, but the real gift was how supported I felt throughout the process. Thank you, Michael for proving that real dedication and heart still exist in this world. 🌹”
“Purchased an item that was described as complete and unopened. Upon arrival the package had clearly been opened and half the parts were missing. Customer service were completely dismissive and refused to open a case or even contact the seller. Even though I provided photos of what was missing. Scam site. AVOID AVOID AVOID.”
“I wish I could give Buyee ZERO stars. I purchased a rare collector’s item through Buyee’s auction service and paid a premium price. The seller’s listing clearly showed a 2012 ADA Amazonia Powder, but what I received was a cheap, recent batch worth a fraction of the price.
I submitted photo evidence and Buyee themselves acknowledged that the product packaging was different from what was advertised. Instead of protecting the buyer, they brushed me off with the ridiculous excuse: “the bags may be different, but the contents are the same.” Then they closed my case without refunding me a single cent!
This is not buyer protection – this is supporting dishonest sellers. I spent hundreds for something rare and valuable, only to be cheated and told to accept it.
Buyee is complicit in fraud, and if you value your money and trust, DO NOT use Buyee. They will not stand by buyers when things go wrong.”
“I don't recommend buyee.com for international buyers. Their customer service is horrible and never compromise their profit for the smallest favor. They don't take call and their only communication tool "Inquiry" takes so long time get an answer. And their answer is all times just copy and pasted soulless answers like "sorry, we can't take your request". Horrible service. Look for other services.”
“They charge you a premium for "inspection" and shipping, but when it comes to damaged product, they do nothing. I dont recommend buying though them, all fees and zero care.”
“An exercise in frustration when trying to get items consolidated as per their own rules (new packaging, new box). Their shipping department is not at all following their own rules. Happens on each order so far - they take the item in the original box 1/2 empty and place in an even larger box when “consolidation” is selected.
Customer service reps I contacted: half tell me the above rule over and over, the other half skip answering why they do not (have to) follow their own consolidation rules - they even say it is because they cannot control the packaging at their own warehouse (not sure who can then…).
So any good savings buying on yahoo Japan from US go directly to Japanese shippers (not even to buyee).
Gave them 2 star rating: one for the deals available (though it is not controlled by Buyee) and one because the overdone packing (by sellers not by Buyee) seems at least protective for the extra $100 added to shipping costs. Photo added to show box half empty because of the giant foam pad seller used that Buyee warehouse keeps so no other item can fit in that box and consolidation can be denied.
But the overall experience is just not worth the aggravation in the end.”
““I’m incredibly grateful to Supreme Asset7 for helping me recover my money from a scam broker. Their team was supportive, professional, and worked efficiently to resolve my issue. They kept me updated throughout the process and made me feel secure knowing I was in good hands. If you’re a victim of a scam, don’t hesitate to reach out to them—they truly deliver results!
📧 𝐄𝐦𝐚𝐢𝐥: 𝐬𝐮𝐩𝐫𝐞𝐦𝐞𝐚𝐬𝐬𝐞𝐭𝟕 @𝐠𝐦𝐚𝐢𝐥 .𝐜𝐨𝐦
𝐎𝐫
📲 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩: +𝟒𝟒 𝟕𝟑-𝟖𝟖-𝟔𝟗-𝟕𝟗-𝟓𝟖
Highly recommended for anyone in a similar situation!””
“Ordered expensive Buzz Rickson jacket on 18th November 2023 from Japan Still not arrived in UK by 18th January 2024 two full months later!!! Track shows it never left Japan. It's just travelled from Osaka to Kawasaki and back to Osaka International airport where it seems to be stuck. Buyee even charged me an extra £35 to courier it back to their warehouse but it still hasn't moved multiple weeks later. Terrible customer support and lousy communication. Very unprofessional. They clearly don't care at customer support. I'm still over £1300 out of pocket and have requested a full refund but they don't seem to care.
Totally incompetent communication. Buyee are not taking this at all seriously. I will get credit card company to pursue them now as I'd be mad to trust these clowns.”
“Hidden Fees and No Warranty Against Defects
There are numerous hidden fees throughout the process, in addition to the product purchase and shipping costs, including their warranty and especially customs fees. Moreover, Buyee is merely a proxy buyer, as they themselves state: “In the case of proxy sales, the seller generally cannot act. The warranty offered by the seller cannot be applied when the buyer registered with the seller is not the final recipient of the item.” As a result, if you receive a defective product, you will have no recourse!”
“Horrible. I bought a cd and not only got shipped a burned cd from the original seller, but the product was completely broken upon arrival. Because the seller did not post pictures of the actual cd they refused to give a refund despite me having the standard plan and the case being cracked and scratched. I wasted the money on the cd and they did not honor the plan that promised to give a refund on broken product.”
“I have used them a few times and each time they never reply to any of my emails about whats happened to my delivery.
If only they would respond and not ignore requests.”
“This company stole a 1000 bucks worth of lanterns from me that took me months to raise the funds and they mess up on the description when they send them, and there is no reason why you couldn't when they are brand new, I wouldn't buy from unless you want your stuff stolen”
