In general, buyee's service is so-so. They could be better (3 stars and above) if they could fix the following: 1. Inspection & damage claims (buyee charges jpy500 for this): buyee should perform actual inspection and check the photos the seller post in their page agaisnt actual visual condition of items delivered -- i have 3 claims with buyee for damaged packaging and all were rejected because the item condition stated by the seller was 'used' even though the photo provided by the seller was a packaging with perfect condition 2. Package consolidation (buyee charges jpy 500 - jpy 1000): buyee should literally remove the outer packaging the item was delivered with, pack the items individually and properly in a new box -- buyee's standard practice is just to put everything (including the outer box) into a bigger box. This results to a higher postal / shipping fee because the box size will end up very big. This defeats the purpose of package consolidation where you're supposed to be able to save on shipping cost 3. Last minute auction system malfunction: this happened numerous times already specially on the last 5 to 10 minutes of the auction. You attempt to place your bid but the page does not allow you to place your bid or sometimes the bid page simply does not launch