SHOCKING AFTERSALES I wish i had read these reviews before buying. Please think carefully before you order - especially if you cannot afford to lose money that they will keep instead of refunding you. I ordered a vanity unit, sink, tap and 2 basin waste. Paid over £300 for all three months ago. Tap (£64.97)was refunded as it arrived incomplete. Sink was refunded (£59.18) as it broke in transit. Vanity unit was returned when i realised that the sink wasn't coming (which they did not tell me - apparently you have to figure these things out yourself) and it was no use without the fitted sink. (Kept the basin wastes which were £17.97 each.) This leaves a difference of over £128. My vanity unit right? Apparently not - my unit was, i'm told.....'free'. Yet they cannot tell me what the outstanding £128 was for that i paid. Staff are working from home and simply cannot be bothered. It doesn't take a genius to figure out that the vanity unit was not free and they owe me £128. Nothing short of theft. No reply to emails - premium rate phone numbers and incompetent after sales staff. It has been 3 months since i placed the order and i'm not going to let this one drop.