Bought wall mounted wall heaters ×2 from this company had previously bought 2 others from another company but came broken as far as buy it direct company is concerned found customer service team excellent product excellent delivery top class explained to customer service my issue with previous heaters we bought from another company was reassured this product would be sent and delivered safely and it was we were in serious hurry with it to get them before christmas and true to customer service they did everything to get them to us fast very happy with this company and will buy again thank you