Louise.
Bought a brand new expensive iPhone. Never arrived, delivery company lost it/ didn't deliver it. Wasn't my fault. Spent a week constantly ringing to find out what happened to be left in limbo. 5-6 phone calls later feeling very frustrated and promised twice that a case manager would ring me I got my money refunded at my constant request. I really feel for the customer service with what they have to deal with. Terrible company!! Run a mile. Pay a little bit extra for better service.
2 years ago
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