I would not recommend using Laptops Direct. I ordered a laptop from this company on 15 June last. It took them 3 days to inform me it was not available/in stock. As I needed a computer for work immediately, I cancelled the order and purchased one elsewhere. I am now waiting a month for a refund (they assured me on three separate occasions since 18 June that the transaction had been made) despite multiple phone calls and emails to various departments (account support, payments, customer service). I am not sure if it is merely incompetence on the part of this organisation or something more worrying, but I would be warn other consumers exercise caution when using this company. I am worried about ever getting my money back.