I left a review originally but cannot change that one so here is the most up to date one that highlights the key issue with Buymie through their owner. I ordered from Buymie for a period of a few months and per my first review, it is hit or miss and when it misses, it misses bad. From generic and templated customer service to drivers with their hands ultimately tied, it all comes back to Devan Hughes. Devan promotes that Buymie will give customers back their time when from the months I have used Buymie, they have done nothing but wasted my time including Devan himself. After a poor shopping experience where my driver who should've delivered my order in the slot of 2-3 actually had delivered in a new slot of 4-5, I found an issue with each team from customer service to driver and ultimately raised this with Devan. The customer care agent had lied and said my driver was near a checkout which was a lie and a separate customer care agent had said that the app had a technical difficulty about when my shopper had begun shopping which is in fact another lie. The shopper had brought me defrosted frozen goods and even brought me expired eggs. (I ordered on the 20th of June for the 20th of June and the eggs she brought expired on the 16th). I called Dunnes on this date to complain about using Buymie as it is so poor that it dilutes them and I would rather spend my money elsewhere but if they had their own service then I would be first to use it! I found CEO Devan's email (devanatbuymiedoteu) to address this incompetency and poor service and at first ignoring my email he later responded 7 days later when I sent another email because I could see he responded to my review as it says "from owner". Devan responded and said he would ring me on 06/09 at 16:45 but messaged me at 16:53 asking for my number despite it in the thread before his email. We then rescheduled for Friday at 16:15 and he even went as far to make a calendar invite!! Long story short, he didn't show because he is a coward that can't accept responsibility for the fact that he monopolised on a great service for a quick buck. Does he care about the time he wastes? Does he care about the company he has made? Who knows but his actions definitely don't speak it. He sits on Instagram while he wastes our time and scams us posting about his child and his new home and his life but what about our children? What about our schedules and our homes? He only cares about making money and doesn't care if he scams people to get it. I suggest reaching out to him yourselves via his Buymie email if you all have problems because I have deleted my account and use Dunnes own brand delivery service which is ten times better than Buymie. You get what you pay for, on-time delivery, and the freshest quality ingredients. But ultimately you get better care than wasting your time with Devan and I feel so sorry for the customer care team and the drivers and I apologise to them but not Devan. You have to address the root of the problem and the problem with Buymie is Devan Hughes.