“Outrageously expensive. Too many fees, unclear until you have created a cart what all the fees will be. Platform fees plus delivery fees plus the option to add a tip. Totally ridiculous product. Even with €15 off voucher for first time use, it's poor value.”
“Don’t use this service it’s too expensive. The total Bill was €62.59 with free delivery. Bank account debited €90.27 when order placed. The order could not be delivered for three days. I had a further €1 debited from account today so I don’t know what that for.”
“Would highly discourage you from using this. 40% of the items were out of stock but you are charged the full amount so you'll be waiting at least 10 days to get that back. Then additional time for this to be credited to your bank account as it's originally sent to your buymie account. (I'm still waiting for this part)
At least 3 items out of an order of 14 were completely wrong and kind of random. I've been changed almost 65 euro for what was a 20 euro shop had I been able to go to Tesco myself (and would have got the right products as well).
“Excellent during this difficult times! Good offer when you are first user and get good value if recommend it to friends and family!
Shop online for the two groceries store Lidl and Tesco, easy to use menu and best thing is if you exit the app your selection still remembered! Hope they will add more stores”
“Biggest thief. Alot of hidden charges. Half of the items didn’t arrive, and respective amount of those items got credited in buymie account so they expect to use buymie for next time. Is this a joke? Worst app, worst service. Never gonna use this application again.”
“Too expensive and charged for items "out of stock" plus vat on these items, plus high platform % on out of stock items. They charge in full on the day of booking your order, unlike other shops that charge for what they could fulfill.
Delivery tip is based on the overcharged value and also incurs additional fees which you are not told about and yet more VAT.Approx additional €40 in fees and more money sitting in credit for the out of stock items on account, they wont refund and no available dates to use credit. A few items with short dates and milk was next day so had to be thrown out. Pizzas were defrosting so had to be used straight away.”
“The buyer will end up paying -
The delivery fee (€4.99), the processing fee (€1), the platform fee (apprx 15%), the VAT on above for a total around €13-14 on a €50 groccery shopping. Wtf .... And the delivery time was never respected, I ordered twice with the app and always they delivered one hours and more before the schedule time. More important both the times they delivered partial grocery but the money of the item out of stock don't go back on the credit card. The money stay blocked in the inside the app so you have to place another order if you don't want lose your money and pay other 15€ of fee .”
“The sevice worked well for us. We were even able to add in a few items, bu email, a couple of hours before our delivery. The shopper called me to help resolve a couple of out of stock issues and the groceries were delivered on time. Only downside is that it is expensive. When all charges and tip were added including amortising their monthly fee, it cost us about 30% extra, for our €60+ order.”
“Didn’t fulfil half the order. They didn’t offer any alternative which I presumed that they would have. I went to the closest Lidl immediately before the half order arrived and found all the missing items. Never using them again.”
“The delivery service and quality is excellent !
However, the cost is too high !!
The buyer will end up paying -
1. delivery fee (€3.99-6.99)
2. processing fee (€1)
3. platform fee (apprx 15%)
4. VAT on above
.. of total around €13-14 on a €50 groccery shopping. Are you crazy !!?
Not worth until you get first timer + referral discounts.”