Hi I recently made two orders for which I never received any confirmation email so I had to contact your customer services. They assured me my orders had gone through and I then waited nearly three weeks for my order which when it arrived was missing an item. I then emailed again and they got to the bottom of it and said it would be with me soon it arrived today a month after my first order was placed but I’m still missing my yoyo coffee cup and again I haven’t heard anything. That order was placed on April 6th. To be honest when dealing with your customer services they are very polite and helpful but my whole experience has been abit of a mess. Missing items, long delays, no emails from you to say anything about confirmation of order shipping etc and as I said I’m still without my last bit of my order. I spent rather a lot with you but it has put me off returning to your website. Kind regards Rachel