Buying a baby pram was a real eye opener for me and I took my time, read reviews online and eventually went into a retailer in Dublin, tried out a few different ones, looked at car seats etc. I had expected to just walk out with what I needed but turns out you give your due date, an order is placed and you wait - in my case for 3 months. After a follow up call to confirm my delivery date I waited. This was with Tony Kealys in Dublin and on my order delivery date I called to find out what the tracking number was as they'd never emailed me after my first follow up call. At this point I discovered they had totally lost my order and it was never placed. I left messages, had promises made that they would call me back - they never did. In a panic I found Bygge Bo online. Was chatting with support staff late into the evening (9.30pm) and early the next morning a staff member went physically into the warehouse to tell me what they had in stock. Our baby at this point was 7 days out and with all other retailers giving me a 4 to 6 week leadtime this was not an option, Bygge Bo had my car seat in my hands within 20 hours - the rest of the order split over the next few days. For any new parents who may not know - you are required to have a car seat before the hospital will let you go home with your baby. The team at Bygge Bo went above and beyond. It's rare to see such great service and I would highly recommend them. A special thank you to Nicola from support who made my life so easy. I'm still waiting on my call back from Tony Kealy's... 🤣