Was sent the wrong item, had to arrange pick up with DPD, heard nothing else and rather than customer service emailing me directly they CC’ed me on a thread where they seemed to be arguing with the delivery company. I then had to follow up to ensure that the correct travel cot arrived. I felt like customer service were really cold throughout. Fast delivery initially but was not what I had ordered! Took two weeks for the cot that I had ordered to get here.
2 years ago
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