The installation of our conservatory was very efficiently managed and the builders were excellent. No complaints there. However, a few weeks post build, a blown pane of glass became obvious, which was reported, and then a second, before the first had been fixed. During this wait, I was asked numerous times to send photos of the panes, which I did, yet progress was non existent. The build finished in mid October 2022 and it was the end of March 2023 before both panes were replaced- so approx 6 months. We have now reported a third blown pane of glass and we also have a conservatory window which is not opening. While the build was very good, the after sales service has been inefficient and we are very disappointed.