Purchased a ai smoke max driver, when it arrived the driver was not what I had ordered. Got with customer service and they graciously sent out another driver, it too was not a Ai max driver. I reached out to customer service again and this time I spoke to a gentleman by the name of Hayden. I told him my issue and he quickly found a solution and made sure that my replacement was what I originally ordered. I was prepared for a difficult time with customer service but Hayden did everything quickly and easily. Thanks for a great experience and yes I’m enjoying the driver and the quality is great.