Cant fault the service and the lads at HQ especially Adam...Fantastic to see that they really care about looking after you. My Campingaz Onyx was delivered by Breen Logistics and the guy was fantastic in helping me to get onto the deck of the mobile home...82kgs!!! The Onyx is just an incredible BBQ..although it took me 4 hours to construct on my own!!!...but that's no reflection on the instructions. I hope the product now lives up to its hype and billing. Thanks Calor Gas and I hope if I need you in the future you will be there to assist me. Kind regards Michael