Purchased a 13Kw Patio Flame tower heater on line. The igniter/ burner section did not work, I was asked questions such as, " Did you put the battery in, is it in the correct way ". Then between Calor / Outback saying the other was responsible it two weeks of e-mails to get proper responce, which was " we don't have another one in stock we'll pick it up and refund you. A month wasted
3 years ago
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