I bought 3 c-stands and paid several hundred pounds on January 15th 2015. They finally arrived in early June 2015. During this time, not once did anybody from Calumet either call or email me to explain the delay. I had to call repeatedly to get an update, and every time the answer was "we are waiting for a shipment", and it was not possible to give me an expected delivery date. Not even in terms or weeks or months. Nothing, just wait for the next update which would never come. I don't expect such a lack of customer care from such a major company. Almost 5 months of delay with no contact, and with no information when I contacted the company. This is completely unacceptable and one of the worst customer services experiences I have had with any company.