Well what can I say, I ordered a rental lens for a Wedding shoot and when I arrived to collect it, it wasn't there! The staff could not be more apologetic, but we were stuck. I needed a wide aperture for the wedding. SO what to do! The staff were great we talked through the options and they agreed that the did have a lens, an f2.4 rather than the f1.4 i was after. It was a slight improvement on the lens I had, although when we got to the low light conditions it was not good enough for the job. I had to resort to a manual focus lens and missed out on some Cracking photos. They did agree that they would charge me the same as the lens I would have borrowed. However when my wife returned it, they charged her the full price for the lens! I have given one star for the team in Birmingham, but for the rest of the team I was really dissapointed.