Shocking service from Calumet. Not sure I'd ever shop online again with them. I ordered a lens hood for the new Canon 50mn STM lens. The website said this item was in stock. My order was accepted and my money was taken from my credit card. After hearing nothing for 48 hours I called and was told the item was actually out of stock and would be a week or so. In fact I called a week later and was told that the items were not expected from Canon until October (I didn't ask which year!). Consequently I missed out on the chance to get one from my work colleague who was in New York and could have picked one up for me.
So I am feeling pretty unhappy at 1) the online offering from Calumet: 2) the customer service from Calumet: 3) the lack of effort to keep me as a customer or even apologise!
For me WEX, Park Cameras, Fotosense and Anazon are the best UK online dealers and of course B&H in the U.S.
Sorry I couldn't say anything more positive but Calumet you really suck!
8 years ago
Calumet Photographic has a
4.6
average rating
from
6,794
reviews
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