Hello - Having spent over £5,000 with Calumet (very good, knowledgeable and helpful sales staff in the Euston shop) in one go over two weeks ago, I was disappointed that not only the ProFoto gear was not in stock, but nor were most of the Calumet own brand items we paid for. Fortunately, we had a two week plus window to get the items we needed. However, we are still waiting on a number of items (Profoto and Calumet own brand), with no firm date as to when they will turn up. I also asked for all the items to be held for me at the Euston shop for me to pick them up today (7 September) as I was going to be abroad for a week a few days after the order was placed. A number of items turned up by courier - thankfully the day before I left, so I was able to take them. But this is not what I asked for and could have created issues with the delivery (which I had tried to avoid by saying I would pick them up upon my return to the UK). Wexphotographic (with similar pricing) not only show if the items are in stock on their website (all the Profoto gear was), but will ship it for the next day. I could have had all the Profoto gear within 24hrs and easily shopped for the other gear we are still in need of with them. Whilst the staff in the shop were as helpful and obliging as they could be, the Calumet order fulfilment is sadly lacking. If we can not get the items we need in the next few days we will have to cancel the rest of the order for a full refund. Sadly - It does not make it difficult who to choose on the next order. Calumet have blown the prospect of repeat business.